HOW TO SPOT THE BEST DOCUMENT SCANNING COMPANY IN MELBOURNE

No matter how advanced their technologies are, businesses still generate a massive amount of paper records. Every transaction in the office follows a particular paper trail that would require the proper safekeeping of files. As a business now is the right time to look for a document scanning company that can help you manage, secure, and process your paper-based records.

Choosing one in Melbourne may seem to be a daunting task, yet there are ways to spot a reliable and efficient company that would help you fast-track your scanning processes and maximise your paper resources. Here are a few tips to make your selection process easier:

1. Check their company background

When assessing a document scanning company, you must learn first about its reputation. Choose a company that has a distinguished mark in the scanning industry, specifically satisfied customers once the document scanning project was completed.

Do your research and identify their offered services, rate, production time, scanning quality, and the like. In addition to your research, you may ask around prospective partners for references. Raise questions like, “What it was like to work with this company?”, “Was the project completed within the stated timeframe?”, or “Were the resulting digital files clear?”

This would tell you whether their scanning services met their requirements and more specifically would these companies like to engage their document scanning services again.

2. Review company credentials and accreditation

Look for a company that is certified with AS/NZS ISO 9001:2015 Quality Accreditation and other government-approved quality assessments. This is a vital assurance when partnering with a document scanning company that delivers quality services and operations that meet industry-rated standards.

In Melbourne, for example, Scan2Archive, an Australian-based company that takes pride in being an approved vendor for NSW Government Procurement ICT Services SCN0020 Category G20 — Digitisation and a signatory to Queensland GITC5 for Government purchasing.

3. Inquire about their Image Capture Technology

When choosing a document scanning partner, make sure that your chosen company invests in state-of-the-art technology. This informs you of the company’s dedication to providing fast, reliable, and quality services to its customers. Using the latest equipment, your scanning project is best assured to be delivered on time with the highest image quality possible in different file formats (TIFF, PDF, JPEG, and others).

4. Identify their Security Protocols

Your document scanning partner should take the security of your confidential files seriously. Ask important questions like, “Do they conduct background checks on their personnel?”, “How do they ensure total confidentiality of my files?”, and “What physical controls do they have at their facility to protect my files from fire, flood, pollution, and pest attack?”

These are legitimate concerns that your scanning partner must effectively address to boost their trust level. By determining their security measures, you can feel at ease knowing that your company records are being handled with utmost integrity and security.

5. File Accessibility

Aside from securing the proper management of your paper files, you must also ensure that your document scanning company offers flexible options for you to access your documents, even while in the middle of the scanning process. You may look for a company that provides scan-on-demand services, whilst your files are off site at the scanning facility.  This service allows you to have a document urgently located that you may need whilst in their care, scanned and emailed to you within an agreed time frame.

RELIABLE DOCUMENT SCANNING IN MELBOURNE

Simplify your search for a reliable partner for document scanning in Melbourne by contacting Scan2Archive!

Scan2Archive is an Australian owned business and are ISO and Government approved digitisation specialists.  WIth offices in Melbourne and across Australia, our team of professionals can provide services that are tailored to your organisation’s document scanning needs and project requirements.

Reach out to us today for your document scanning needs!