PATIENT RECORDS DIGITISATION FOR A LARGE MEDICAL PRACTICE

MOVING YEARS OF PATIENT RECORDS TO A SECURE ONLINE SYSTEM

THE NEED

Large Medical Practice had 30 years of patient records spread across shelving units and filing cabinet drawers and was upgrading to a new online system. During consultations patients still needed their history on hand throughout the move, not just once digitisation was finished.

THE CHALLENGE

Moving three decades of records off site is not something a medical practice can afford to get wrong. Files were scattered across shelving and cabinets, and the practice needed a provider who could manage the physical move, keep track of every record, and still pull up any patient’s file the moment it was needed.

KEY CHALLENGES

1. 30 years of patient records spread across shelving units and filing cabinet drawers.

Handover of an ongoing document scanning arrangement to a new provider.

2. Producing any individual patient file on request, at any point during the project.

Document boxes being collected from a client site and later returned.

3. Packing and transporting a large volume of records while the practice kept running as normal.

Sealed document boxes prepared for collection by an external scanning provider.

4. Keeping records secure and accounted for while in an external provider’s care.

THE SOLUTION

Scan2Archive supplied boxes, packed the records onsite and transported the full archive to its facility, certified to AS/NZS ISO 9001:2015 Quality Management and ISO/IEC 27001:2022 Information Security Management.

  • Box supply and onsite packing of 30 years of records, fitted around the practice’s regular working day.
  • Secure transport of the full archive to Scan2Archive’s facility.
  • A box content list built for every box, so any patient file could be found and scanned on request while records were in our care.
  • Every record digitised and OCR processed, producing searchable files rather than static scans.
  • Digitised records uploaded directly into the practice’s new online system.

THE RESULT

Large Medical Practice made the switch to its new online system with 30 years of patient records digitised, searchable, and never out of reach along the way.

Considering a digitisation project for your medical practice?

Contact Scan2Archive on 1300 789 684 or visit scan2archive.com.au. We’re certified to AS/NZS ISO 9001:2015 Quality Management and ISO/IEC 27001:2022 Information Security Management standards.

  • 1300 789 684
  • info@scan2archive.com.au