PATIENTS’ MEDICAL RECORDS: SCAN2ARCHIVE’S MEDICAL RECORDS SCANNING GUARANTEES PRIVACY AND SECURITY

Due to the rise of the internet and the increasingly data-driven world we now live in, there’s a huge amount of attention given to individuals’ right to data privacy and confidentiality.  In Australia, Commonwealth and State legislations regulate the protection of confidential information. This is especially true in the case of your patients’ medical records.

With over 38 years of scanning and digitisation experience, Scan2Archive understands the unique compliance requirements of doctors when it comes to medical records scanning. Audited and accredited to AS/NZS ISO 9001:2015 standards, our medical document scanning process guarantees the privacy and security of your patients’ information.

MEDICAL RECORDS SCANNING PROCESS

Scan2Archive’s workflow starts by meeting with you and understanding your practice’s unique needs and expectations. This will allow us to recommend the most efficient way to transform your paper records into functional digital files.

After the initial consultation, we provide a secure document collection service to transport your documents to our facility. In case it’s required, we also can provide on-site medical record scanning services.

The first step of the actual scanning process is to prepare your documents for scanning. Batch header sheets are created for each box to track every page and file. Paper clips, staples are removed and any tears are repaired. Document scanning is performed by hand to reduce the chance of mis-feeds. We choose to hand feed each page to ensure that your records are handled with the maximum care to produce quality output.

The scanned images are viewed on calibrated hi-res monitors and re-scanned if quality control standards are not met. Images are straightened, rotated, cropped, color corrected (if needed) and blank pages removed. We then send you samples of the scans for your approval before we continue with the complete batch scans.

STORAGE AND DELIVERY OF MEDICAL RECORDS

Manual processes are prone to many errors that technology can easily eliminate. More so, automating repeatable processes can save companies a lot of time and make their overall operations more efficient.

Startups that are established in this digital age are more likely to have set up automated digital systems from the get-go. But older companies who are used to analog processes and paper-based documentation are likely to find the transition more challenging.